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Services Marketing : integrating customer focus across the firm / Valarie A. Zeithaml ... [et al.].

Contributor(s): Material type: TextTextLanguage: English Publication details: New York : McGraw-Hill Irwin, c2018.Edition: 7th edDescription: xxxvi, 582 p. : ill. ; 24 cmISBN:
  • 9789353160777
  • 9353160774
Subject(s): DDC classification:
  • 23 658.8 SER 2018
LOC classification:
  • HD9980.5 .Z45 2013
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Holdings
Item type Current library Call number Copy number Status Date due Barcode Item holds
Books Books BAUST Central Library 658.8 SER 2018 (Browse shelf(Opens below)) C-1 Not For Loan 11307
Books Books BAUST Central Library General Stacks 658.8 SER 2018 (Browse shelf(Opens below)) C-2 Available 11306
Books Books BAUST Central Library General Stacks 658.8 SER 2018 (Browse shelf(Opens below)) C-3 Available 11305
Books Books BAUST Central Library General Stacks 658.8 SER 2018 (Browse shelf(Opens below)) C-4 Available 11304
Total holds: 0

Includes bibliographical references and index.

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