Normal view MARC view ISBD view

Services Marketing : (Record no. 395)

MARC details
000 -LEADER
fixed length control field	01019nam a2200337 a 4500
001 - CONTROL NUMBER
control field	019385546
003 - CONTROL NUMBER IDENTIFIER
control field	UkOxU
005 - DATE AND TIME OF LATEST TRANSACTION
control field	20221213114114.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field	111212s2018 ii a b 001 0 eng
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number	2011051073
015 ## - NATIONAL BIBLIOGRAPHY NUMBER
National bibliography number	GBB206136
Source	bnb
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number	9789353160777
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number	9353160774
035 ## - SYSTEM CONTROL NUMBER
System control number	(Uk)016014479
040 ## - CATALOGING SOURCE
Original cataloging agency	StDuBDS
Language of cataloging	eng
Transcribing agency	StDuBDS
Modifying agency	Uk
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title	eng
042 ## - AUTHENTICATION CODE
Authentication code	ukblsr
050 00 - LIBRARY OF CONGRESS CALL NUMBER
Classification number	HD9980.5
Item number	.Z45 2013
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Edition number	23
Classification number	658.8
Author mark and year	SER 2018
245 10 - TITLE STATEMENT
Title	Services Marketing :
Remainder of title	integrating customer focus across the firm /
Statement of responsibility, etc.	Valarie A. Zeithaml ... [et al.].
250 ## - EDITION STATEMENT
Edition statement	7th ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc.	New York :
Name of publisher, distributor, etc.	McGraw-Hill Irwin,
Date of publication, distribution, etc.	c2018.
300 ## - PHYSICAL DESCRIPTION
Extent	xxxvi, 582 p. :
Other physical details	ill. ;
Dimensions	24 cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note	Includes bibliographical references and index.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Service industries
General subdivision	Marketing.
9 (RLIN)	910
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Customer services.
9 (RLIN)	962
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Marketing.
9 (RLIN)	854
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name	Zeithaml, Valarie A.
9 (RLIN)	963
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme	Dewey Decimal Classification
Koha item type	Books
Suppress in OPAC	No

Holdings
Source of classification or shelving scheme	Not for loan	Home library	Current library	Date acquired	Source of acquisition	Cost, normal purchase price	Full call number	Barcode	Date last seen	Copy number	Price effective from	Koha item type	Shelving location
Dewey Decimal Classification	Not For Loan	BAUST Central Library	BAUST Central Library	03/10/2020	Mullick Brothers	1014.00	658.8 SER 2018	11307	12/13/2022	C-1	12/13/2022	Books
Dewey Decimal Classification		BAUST Central Library	BAUST Central Library	03/10/2020	Mullick Brothers	1014.00	658.8 SER 2018	11306	10/10/2023	C-2	10/10/2023	Books	General Stacks
Dewey Decimal Classification		BAUST Central Library	BAUST Central Library	03/10/2020	Mullick Brothers	1014.00	658.8 SER 2018	11305	10/10/2023	C-3	10/10/2023	Books	General Stacks
Dewey Decimal Classification		BAUST Central Library	BAUST Central Library	03/10/2020	Mullick Brothers	1014.00	658.8 SER 2018	11304	10/10/2023	C-4	10/10/2023	Books	General Stacks